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Onda vs Smith.ai: price and features compared
Smith.ai answers your phone with live-staffed receptionists, from $300 a month for 30 calls. Onda is an AI assistant that answers on your website or a shared link, by voice or chat, from $39 a month, with a free Sandbox. Phone answering is coming soon to Onda: if you need your phone answered today, Smith.ai does that and Onda doesn't.
Prices and features checked Oct 30, 2026.
| Feature | Onda | Smith.ai |
|---|---|---|
| Starting price | Free Sandbox; Starter $39/month | Starter $300/month |
| What's included | Starter: 150 voice minutes, then $0.24 a minute up to a cap you set | Starter: 30 calls, then $11.50 a call; Basic $810/month for 90 calls; Pro $2,100/month for 300 calls |
| Who answers | An AI assistant, always disclosed as AI before the conversation starts | Live-staffed with expert agents 24/7, per its pricing page |
| Answers your phone | Not yet: phone answering is coming soon | Yes: call answering |
| Where it answers today | Your website's "Talk to us" button and a link you share, by voice or chat | Phone calls |
| Before you pay | Free Sandbox: build it and hear it for about 5 minutes | No free trial listed; 30-day money-back guarantee |
| Contract | Monthly plans | Month-to-month, per its pricing page |
Choose Smith.ai if
- You need your phone answered today, by a person.
- You want live receptionists rather than an AI assistant.
- You want a 30-day money-back guarantee.
Choose Onda if
- Your customers reach you on your website, and you want them answered by voice or chat at a fraction of the price.
- You want an assistant that only answers from information you've approved, never guesses a price or a time, and emails you the moment something is urgent.
- You want to hear it working, free, before you pay.
What this comparison leaves out
"Not listed" or "Not stated" means Smith.ai's pricing page doesn't mention it. Smith.ai may offer something similar elsewhere, so check before you decide.
Prices change. The sources and the date checked are at the foot of this page.
Questions
Can Onda answer my phone?
Not yet. Phone answering is coming soon: a new local number, or your existing one forwarded or moved to Onda. Today it answers on your website's "Talk to us" button and a link you share.
When were Smith.ai's prices checked?
Oct 30, 2026, from smith.ai/pricing. Prices change, so check their page before you decide.
Sources: smith.ai/pricing. Checked Oct 30, 2026.